Shipping

Welcome to Il Filo Magico's shipping policies! We are happy to offer you a reliable and fast service, with the support of our shipping partners 🚛UPS, BARTOLINI and DHL, TNT and Italian post.  Read the following information carefully if you want to know how we will guarantee you a problem-free shipment.

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1️⃣ Shipping methods: Il Filo Magico offers two shipping options,standard andexpress. ThereStandard shipping usually takes 3-5 business days, while the Express shipping guarantees delivery within 1-2 working days.

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2️⃣ Shipping rates: Our shipping rates are based on the weight, size and destination of the package. The exact cost of shipping your order will be automatically highlighted at checkout.

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3️⃣ Processing times: Once you place your order, we will work to prepare your package as quickly as possible. Processing times vary depending on product availability and the volume of orders received. We will do our best to send your order within 1-2 business days of payment confirmation.

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4️⃣ Traceability: Every shipment made via UPS, BARTOLINI and DHL, TNT and Italian post will be provided with a tracking number. You will receive an email with the tracking number as soon as your package has been shipped. You can use this number to monitor the status of your shipment directly on the selected courier's website.

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5️⃣ Destinations covered: Il Filo Magico ships all over the world. We are proud to offer delivery of our products wherever you are! However, please note that customs or local restrictions may apply in some destinations. We recommend that you check your local regulations before placing an order.

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Legal note: Il Filo Magico is committed to providing a high quality shipping service, but assumes no responsibility for any delays, losses or damages caused by couriers. If you encounter any problems, we will do everything we can to facilitate your request and assist you in resolving any inconvenience.

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You can contact us at +39 3534527480 or send us an email at logistica@ilfilomagico.it

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Thanks for choosing Il Filo Magico! We are confident that our service will meet your expectations and make your shopping experience pleasant and stress-free.